Our Guarantee To Your Clients And Company

HairKnowHow Testing Services are run and managed by Dr Jonathan Palmer.

Our Industry-Leading Guarantee To Your Clients And Company

We're so confident in the accuracy and value of our hair testing and analysis services that we offer a double guarantee to all our clients. If you're not completely satisfied with your hair test results, we'll refund your payment and provide you with a complimentary re-test at no extra charge. That's how confident we are in the quality of our services and our commitment to your satisfaction.

Our double guarantee includes the following:

  1. A 100% refund: If you're not completely satisfied with your hair test results, we'll fully refund your payment (excluding shipping). We believe in our services' value and are committed to your satisfaction.

  2. Complimentary re-test: In addition to the refund, we'll provide you with a complimentary re-test at no extra charge. We want to ensure that you get the most accurate and comprehensive hair analysis possible, and we're willing to go the extra mile to ensure that happens.

If you require a refund and want to activate our promised double guarantee, please complete our refund guarantee form.

Best wishes,

Dr J Palmer - Director of HairKnowHow